Our Brazil team gathered in the São Paulo office for this portrait. The office is also where VIVAMOMENTO has welcomed groups of app users to see products and share feedback.
What we hear from members
When users visit, they can talk through what they tried in the app and tell us what they expected to happen. A question about where to find a benefit, for example, is easier to discuss when everyone can see the same screen. If you send feedback, the name of the feature and the step where you got stuck help explain the issue.
Where to get help with an order
For a delivery, payment or account question, use the customer service channels listed in the Trust Center. Have the order number handy if your question concerns a purchase.